Norma Gaitan, Program Coordinator for our SOAR & MORE program had this to say: "First, I would like to thank MRM for giving me the opportunity to work here. You hired me with NO experience (22 years ago) and gave me a chance to know and understand this population that has touched my heart deeply. Another Norma, Norma Espinosa, was a 6am-2pm "Shift Charge" in Jimmy Dean Dorm.

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"I had just moved to San Antonio, and was looking for a job. Julie O'Toole called me in for an interview. When I met her she stated that it was a position in the Children's Program. I told her I had never worked with disabled kids: I had only worked with adults. She told me to just give it a try and if I did not like it, she would transfer me to the adult program. In making that transition from adults to kids, I received a lot of support. I was given the time to learn at my own pace.

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"The people that kept me and continue to keep me at Mission Road, are my Supervisor, Arlene Serrano and Group Home Supervisor, Betty Alaniz.  Arlene is always so positive no matter what is going on. She's humble, always ready to roll her sleeves up and help and celebrates our smallest accomplishments. When my son passed away there have been many times that I thought about leaving Mission Road and Arlene will call or text just to see how I am doing......

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